Terms of service

Terms of Service

Last Updated: 12/8/2026

Welcome to Stylora ,"we". These Terms of Service govern your access to and use of our website and your purchase of products from our store.

By accessing our website, creating an account, or placing an order, you agree to these Terms. Please read them carefully before using our services.

1. Account Terms

You may create an account to use certain features of our store. You agree to provide accurate, current, and complete information when creating an account or placing an order.

You are responsible for maintaining the confidentiality of your account details and for all activity conducted through your account.

We may suspend or terminate an account if we reasonably believe it is being used fraudulently, unlawfully, or in violation of these Terms.

2. Pricing and Payment

All prices are displayed in [CURRENCY] unless otherwise stated.

Prices, product availability, discounts, and promotional offers may change without prior notice. Applicable taxes and delivery charges will be shown at checkout where applicable.

We accept the payment methods displayed on our checkout page. By submitting payment information, you confirm that you are authorized to use the selected payment method.

If a pricing or payment error occurs, we reserve the right to cancel the affected order and provide an applicable refund.

3. Product Descriptions

We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, measurements, and other product information are accurate.

However, actual colors may vary depending on your device or screen settings. Minor variations in appearance, measurements, packaging, or materials may occur.

If you have questions about a product, please contact us at [EMAIL ADDRESS] before placing your order.

4. Order Acceptance and Cancellation

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been accepted. We reserve the right to accept, reject, or cancel an order for legitimate reasons, including:

Product availability issues

Incorrect pricing or product information

Payment problems

Incorrect customer information

Suspected fraud or unauthorized activity

Errors in the ordering system

If we cancel an order after receiving payment, we will process an applicable refund.

Customers may request cancellation before the order is shipped by contacting [EMAIL ADDRESS]. Cancellation may not be possible after the order has been dispatched.

5. Shipping and Delivery

Orders are generally processed within [BUSINESS DAYS] business days after payment confirmation.

Delivery times depend on the customer's location, courier availability, weather, holidays, and other circumstances.

Estimated delivery dates are provided for guidance and are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing a complete and accurate delivery address and contact information.

Once an order has been handed over to the delivery carrier, delays caused by the carrier may be outside our reasonable control.

6. Returns and Refunds

Returns and refunds are governed by our [RETURN/REFUND POLICY LINK].

Eligible products must generally be returned within [NUMBER OF DAYS] days of delivery and meet the conditions stated in our return policy.

Depending on the product, returns may require the item to be unused, unworn, undamaged, and accompanied by its original tags and packaging.

Certain products may not be eligible for return due to hygiene, customization, clearance, or other applicable restrictions.

Approved refunds will be processed according to our refund policy.

For return or refund assistance, contact [EMAIL ADDRESS].

7. Promotions, Discounts and Coupon Codes

From time to time, Stylora may offer discounts, promotional codes, sales, or other special offers.

Unless otherwise stated:

Promotional offers cannot be exchanged for cash.

Some offers may have minimum purchase requirements.

Promotional codes may have expiry dates or other restrictions.

Multiple promotional codes may not be combined.

We may cancel or modify a promotion where permitted by law.

Any specific terms provided with a promotion will apply to that promotion.

8. Gift Cards

If Stylora offers gift cards, they may only be used according to the terms displayed at the time of purchase.

Gift cards may not be resold, refunded, or exchanged for cash except where required by applicable law.

Additional expiry, usage, or redemption conditions may apply and will be communicated with the gift card.

9. Prohibited Uses

You may not use our website:

For unlawful or fraudulent purposes.

To violate any applicable law or regulation.

To infringe the rights of Stylora or another person.

To attempt unauthorized access to our website or systems.

To introduce viruses, malware, or harmful code.

To interfere with the operation or security of our website.

To submit false or misleading information.

To use automated tools to improperly access or collect information.

To engage in activity intended to harm our business, customers, or website.

We may restrict or terminate access where we reasonably believe these Terms have been violated.

10. Privacy and Personal Information

Your use of our website may require us to collect and process certain personal information, such as your name, contact details, billing information, and delivery address.

We will handle personal information in accordance with our [PRIVACY POLICY LINK] and applicable Indian law.

By using our website, you acknowledge that information may need to be shared with service providers such as payment processors, logistics partners, and technology providers where necessary to provide our services.

11. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve your shopping experience.

Where required, you may manage applicable cookie preferences through the options provided on our website or your browser.

12. Third-Party Services and Links

Our website may use third-party services, including payment gateways, delivery providers, analytics services, advertising platforms, and other service providers.

We may also provide links to third-party websites. We are not responsible for the content, policies, security, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

13. Customer Reviews and User Content

If you submit reviews, photographs, comments, or other content to Stylora, you agree that the content must be truthful, lawful, and not infringe the rights of others.

You must not submit content that is offensive, abusive, misleading, defamatory, fraudulent, or unlawful.

To the extent permitted by law, you grant Stylora permission to use, reproduce, display, and publish submitted content for legitimate business, marketing, and promotional purposes.

We reserve the right to remove content that violates these Terms or applicable law.

14. Fraud Prevention and Security

We may use reasonable measures to detect and prevent fraudulent transactions, unauthorized activity, abuse, and other security risks.

We may request additional information or verification where reasonably necessary to confirm an order or payment.

Orders suspected of fraudulent or unauthorized activity may be cancelled or restricted.

15. Intellectual Property

All Stylora content, including our name, logo, photographs, graphics, designs, text, product images, and website materials, is owned by or licensed to [STORE NAME], unless otherwise stated.

You may not reproduce, copy, distribute, modify, sell, or commercially exploit our content without prior written permission, except where permitted by applicable law.

16. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, pandemics, government restrictions, strikes, transportation disruptions, internet or technology failures, or other unforeseen events.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Stylora will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of our products.

We are not responsible for losses caused by events outside our reasonable control.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable Indian law.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Subject to applicable law, disputes arising from these Terms or your use of our website shall be subject to the jurisdiction of the courts located in Itanagar, Arunachal Pradesh, India.

Where applicable, consumers will retain any rights and remedies available to them under Indian consumer protection laws.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, services, legal requirements, or policies.

The updated Terms will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after the updated Terms are posted constitutes acceptance of the changes to the extent permitted by law.